» Q. Is it safe to use my credit card online at The Greek Boutique?
» Q. Do you accept personal checks? What are my payment options?
» Q. What are my shipping and billing options?
» Q. How long does it take to process and ship my order?
» Q. I am looking for a specific item that I don't see on your website. Do you offer this item if it is not shown on your site?
» Q. Can I return or exchange my custom-made merchandise?
» Q. What does shipping cost?
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| Q. Is it safe to use my credit card online at The Greek Boutique? | | The Greek Boutique uses several technologies which allow you to enjoy secure online shopping. Secure Socket Layers (SSL) is a technology which allows for encrypted transmission of data across the internet in a secure enviroment.
Our store is designed with 128-bit encryption. However, the level of encryption of your transmissions is completely dependent on your browser. Please make sure that you have updated your software with the latest security patches as they are made available.
In addition to SSL technology, we utilize security measures provided by AuthorizeNet. Using your credit card online is actually safer than using it in a local restaurant. | | Q. Do you accept personal checks? What are my payment options? | | Yes, we accept personal checks. Simply select 'Check by Mail' as your payment option during checkout. However, please note that your order will not be processed until payment has been received.
We also accept Visa, Mastercard, American Express, and Discover. | | Q. What are my shipping and billing options? | | We ship anywhere within the continental United States. You can select shipping service from the United States Postal service or UPS. Please keep in mind that UPS does not deliver to P.O. Boxes. | | Q. How long does it take to process and ship my order? | | Typically, orders are processed within 2 to 3 business days. During peak shopping seasons (i.e. Fall & Spring Recruitment) the processing time could take a bit longer due to the volume of orders processed.
Please note: engraved items, glassware, hand-painted gifts, and embroidered merchandise can take up to 10 - 15 days to be shipped. If you require a faster processing time for custom merchandise, please call 1-877-424-7335 to verify availability. | | Q. I am looking for a specific item that I don't see on your website. Do you offer this item if it is not shown on your site? | | The product selections we feature on our site represents a cross section of the most popular gift items available to the Greek community.
In some instances, we offer the item that you are looking for in our physical store. You can visit us in College Station, Texas or give us a call, and we will gladly ship your product selection to you. You can reach us at 1-877-424-7335. | | Q. Can I return or exchange my custom-made merchandise? | | Our return policy is very generous. However, due to the nature of customized merchandise (i.e. color selection, designs, and embroidery), we cannot accept returns or exchange orders customized to your tastes unless the merchandise is defective.
If you have questions regarding our return policy, please call us at 1-877-424-7335. | | Q. What does shipping cost? | | Shipping costs are calculated based upon the weight and distance of the complete order. We are integrated with UPS for shipping services. Thus, shipping and delivery times are accurate. |
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